Membership Terms & Conditions

These terms and conditions form the basis of the contract through which The Makeup Art Academy (TMAA, we or us) will deliver a service to you as a TMAA Insider member (you). On becoming a member of TMAA you are automatically agreeing to these terms and conditions and you are providing us with the appropriate consent to handle your personal information in accordance with the Data Protection Act.

1. Membership Benefits

Membership of the TMAA Insiders will provide you with membership at Member level.

As a TMAA Insider member you will receive a wide range of benefits. A typical membership package may include:

Access to full web course content

Exclusive tutorials

Exclusive interviews with industry professionals


Exclusive events and networking opportunities

TMAA exclusive discounts

Access to a variety of professional advice on make-up industry issues.

Membership packages may vary according to the grade of membership held.

We reserve the right to change the benefits that apply to TMAA Insiders membership at any time and without prior notice.

Any external providers of a benefit included within your membership package will have absolute discretion in relation to the provision of services, and membership of TMAA Insiders does not guarantee that the external provider will accept an application from a member for the provision of services.

Services supplied from an external provider will be subject to the provider’s own terms and conditions, and we do not accept any liability for loss or damage suffered as a result of a fault, error or omission in the provision of these services.

We reserve the right to change our external providers without prior notice and our decision on services provided is final.

2. The Membership Contract

When you click to submit your application on line, or you fax, post, telephone or e mail us with details of your application, you are making an offer to subscribe to the TMAA Insiders which, will result in a legally binding contract.

At the point of renewal of your membership, your renewal payment is confirmation of the continued acceptance of this contract. You may not transfer any of your rights and obligations under these terms and conditions to another person.

On Line application

For on line applications you will either have sight of a confirmation page or receive an email. If you have supplied your email address, acknowledgement that your payment has been received may be sent to you. A legally binding contract is formed on the date you submit your membership application.

3. Free Trial

We offer a one month free trial for new members, effective from the day your application is submitted. You may cancel your subscription before your first payment in made.

4. Professional Development and Conduct

By proceeding with this application you are confirming that, as a member of TMAA Insiders, you will be committed to the development of yourself and intend to develop your make-up artistry skills and professionalism continuously.

5. Right to refuse applications or downgrade applications.

We reserve the right not to fulfil, or to cancel, your application if we are unable to obtain payment authorisation from the issuer of your card or from your bank in the case of direct debit payments.

6. Force Majeure

Neither party shall be liable to the other for any delay or non performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.

7. Cancellations and Refunds

Your TMAA Insiders Membership is a rolling agreement which will automatically renew upon the anniversary of your application. Any payment arrangements that have been made by Direct Debit will automatically continue, unless you notify your bank/building society that you wish to cancel it.

If you wish to cancel your membership, you may cancel any-time.

No refunds of time spend as a TMAA member will be provided.

Once renewal of your membership has occurred, it will still be possible to cancel your membership, but we are not obliged to offer a refund.

8. Price Information

Fees displayed on the sign up section of the website will prevail at all times in relation to orders placed on-line.

Fees displayed on the sign up form will prevail.

You may make a one-off payment for a one year membership subscription, new or renewal, credit/debit card or a monthly direct debit payment.

We reserve the right to increase the price of the membership subscription on an annual basis. You will be informed of any fee increase via email. If we discover an error in the price of your membership subscription, we will inform you as soon as is reasonably possible or contact the academy via email.

Fees are for individual membership only.

9. Credit Card Payment

If you are not using your own credit/debit card to pay for the membership subscription, you must ask the permission of the credit/debit card holder before entering the payment details.

When you offer to subscribe to TMAA Insiders on-line, you are confirming that you have obtained the express prior permission of the credit/debit card holder.

10. Direct Debit Payments

All payments are reaccuring unless cancelled.

If you have an annual direct debit agreement then payment is automatic through your bank or building society, beginning on the payment date shown on your renewal notice.

11. Liability

Our liability to you will not extend to any membership related benefits, goods or services provided by an external provider. We specifically exclude liability for any loss or damage suffered by you as a result of your involvement in whatever manner with an external provider.

These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

12. Data Protection and use of Personal Data

The personal data you supply will be used to process your membership subscription. As a member of TMAA your data will be used for marketing, statistical and analytical purposes and to administer your membership. You will receive membership communications and from time to time we will let you know about promotions. If you provide us with your e-mail address, or SMS number, then we may send information which may be of interest.

We do not pass data to any third party.

If you wish to obtain a copy of your personal data held by us, then please write to the address below. Please note that you may be charged a fee of £10 for this service. You may also be asked to provide proof of your identity and for information that might help to locate the data you are seeking.

If you believe that any of the information we hold concerning you is incorrect or out of date, please provide us with the accurate information at the address below

13. Data protection via the website

We will make every effort to ensure that the information on our website is accurate. However, we cannot guarantee this and accept no liability for any information given via this website.

Even if data encryption is used, the security of information transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by electronic means shall be borne solely and exclusively by such user and in no event shall any such losses in whole or in part be borne by us.

Please see website terms and conditions.

Members may exit the contract without penalty if they do not accept any proposed variation.

14. Governing Law and Jurisdiction

These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.

If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

15. Third parties

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

16. Entire Agreement

These terms and conditions override any contrary terms or conditions published by us in relation to any membership subscription between you and us.

17. TMAA Brand

Use of our logo by you is not permitted unless you are an approved centre or partner of the TMAA, and we have granted you express permission.

18. Queries Comments and Complaints

We will respond to any complaint or query received. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out.

If you have any queries, comments or complaints about your subscription please contact our customer services team:

Telephone: 01212406408 (lines are open Mon-Fri 10am-6pm) (excluding public holidays and Institute Christmas holiday)


Post: The Makeup Art Academy,

301B The Argent Centre

60 Frederick Street

Jewellery Quarter


West Midlands

B1 3HS

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